Refund and Return Policy

Effective Date: March 10, 2025

At Stoptopis, we strive to ensure that our customers are completely satisfied with their purchases. If you are not fully satisfied with your order, we offer a simple and hassle-free return and refund process.

1. Return Policy

We accept returns on products purchased through our website under the following conditions:

  • Returns must be made within 30 days from the date of purchase.
  • Items must be in their original condition, unworn, unwashed, and with all tags attached.
  • Please ensure that the product is returned in its original packaging to avoid damage during return shipping.
  • Non-returnable items: Sale items, custom orders, or items marked as final sale.

2. Refund Policy

Once we receive your returned item and verify its condition, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method. Please note:

  • Shipping fees are non-refundable.
  • If you received a free shipping promotion, the cost of shipping will be deducted from your refund.

3. Exchanges

If you wish to exchange a product for a different size or color, please follow the return process, and then place a new order for the desired item. Exchanges are subject to stock availability.

4. How to Return an Item

To return an item, please follow these steps:

  1. Contact our customer service at info@stoptopis.xyz or call 716-647-8671 to request a return authorization.

  2. Package the item securely and include a copy of your order confirmation or receipt.

  3. Send the item back to us at the following address:

    Stoptopis Returns Department
    1379 Mulberry Street,
    Houston, Texas,
    United States

    Return Shipping Costs: You are responsible for the cost of return shipping unless the return is due to a defect or error on our part.

5. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at info@stoptopis.xyz. We will assist you in resolving the issue by offering a replacement or full refund, including return shipping costs.

6. Contact Us

If you have any questions or concerns about our return and refund policy, feel free to reach out to us: